Turn every website visitor into a meaningful conversation.
Monitor visitors in real time, start conversations proactively, and let AI resolve routine questions using your own knowledge - all from one unified workspace.
Trusted by teams building the next generation of products
Everything you need to talk to customers
Live chat, visitor intelligence, an AI agent trained on your content, and automations that actually work.
Live chat inbox
A three-panel workspace built for support teams. Assign, tag, resolve, and collaborate in real time.
Visitor tracking
See who's on your site right now - the page they're viewing, their device, referrer, and journey.
Proactive messaging
Reach out the moment someone hesitates on pricing. Turn passive browsers into active conversations.
AI agent
Trained on your website and knowledge base. Answers accurately, hands off to humans gracefully.
Automations
Visual workflow builder. Trigger on any event, add conditions, and route work automatically.
Analytics
Response times, resolution rates, AI vs. human - every metric your team needs to improve.
An AI that actually knows your business
Connect your website, upload docs, and add FAQs. Relay indexes everything into a private knowledge base your AI agent uses to answer with precision - never fabricating pricing, policies, or promises.
- Trained on your website, docs, and FAQs
- Cites its sources - never invents facts
- Hands off to a human when confidence is low
- Works 24/7 across every timezone
One message. The right person. Every single time.
Relay listens on every page of your site, greets people the moment they arrive, and keeps the thread going forever. Conversations never reset, and nothing gets lost between sessions, devices, or teammates.
Visitors pick up exactly where they left off, days or weeks later.
AI answers first, a teammate steps in the second it matters.
Name, email, location, and page history land with the message.
Get notified anywhere the moment someone needs a human.
An assistant that already knows your business.
Point Relay at your domain and it reads every page, product and FAQ. Answers stay accurate, on brand, and polite, and anything it cannot answer goes straight to your team.
- Automatic indexing
Sitemap discovery plus full page crawling, refreshed whenever you retrain.
- Grounded answers
Replies are written from your own content, not guesswork.
- Clean escalation
One tap sends the conversation to a human with the full history attached.
A shared inbox your whole team can live in.
Assign, reply, snooze and close together. Everyone sees the same thread, the same visitor details, and the same history, so no one repeats a question a customer already answered.
City, country, device and pages viewed, next to the chat.
Bring teammates in with the right level of access.
Answer the common questions in a single click.
Every past conversation with that person, always one scroll away.
Every conversation tells you what to build next.
Relay turns raw chats into patterns: the questions that keep coming back, the pages that confuse people, and the moments where a human made the difference.
Start converting more visitors today.
Free 14-day trial · No credit card required